DIRECT CHANNELS
Clinical Support & Inquiries
Connect directly with our formulation team. We resolve batch verification, shipping, and scientific inquiries within one business day.
SUPPORT POLICIES
Shipping & Returns Policy
Our logistics network operates with clinical precision. Review our standard transit timelines and quality guarantees below.
Global Delivery
Amber Glass Returns
Batch Verification
We dispatch all formulations from our carbon-neutral facilities in North America and Europe. Standard transit takes two to five business days with complete tracking.
Unopened amber glass jars may be returned within thirty days. Contact our support desk to initiate a prepaid return label and prompt refund.
Every batch undergoes rigorous chromatography testing. Request your specific batch report by submitting your lot number to our laboratory team.